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Warranty Registration

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1 Year Limited Warranty

Warranty Coverage

Rackham, Inc. warrants the covered products to be free of all defects in material and workmanship for 1 year from the date of delivery. This warranty extends to the orginal buyer of the product and is not transfered to any successive buyers. 

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Within the period of 1 year, Rackham Inc. will repair or replace, free of charge; any part proving defective in material or workmanship. Cost of shipping parts to customer will be covered by Rackham, Inc

Warranty Exclusions

​This warranty does not apply to any costs, repairs, or services of the following:

  1. Cost of labor to install parts on warranty item.

  2. Repairs necessitated by use other than noraml home use.

  3. Damage resulting from misuse, abuse, accidents, alterations, or improper assembly.

  4. Commercial use.

How to obtain Warranty Service

The buyer must notify Rackham, Inc. by filing a claim on this page of any defect or defect promptly upon discovery. 

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We may request photos or videos of the damaged item to confirm best course of action to fulfill your warranty request. 

Registration 

We recommend that the buyer fill out the registration on this page. This will facilitate any warranty claims, if needed. It is not required that the buyer fill out the registration for this warranty to be effective.

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